Category: Company Updates

  • The People and Problems Behind Klasstack

    The People and Problems Behind Klasstack

    Hey guys, I’m Omelihunna, and if you’d told me a few years ago that I’d end up building a school management software with a couple of my “colleagues turned friends” because of a comment my dad made in passing and years of watching my mom drown in heaps of paper every exam season, I probably would have looked at you with skepticism and gone back to whatever was eating my life at the time, which I lowkey believe to be CODM. 

    This whole thing started as a passion project, though I didn’t call it that at the time. If you’re like me that grew up with African parents, you know the rule that anything outside school counts as a distraction, at best a side hobby you’re supposed to grow out of. So in a way, building something for my mom became my excuse to somehow legitimize the fact that I had begun to have a career outside of the four walls of Uni. 

    Around the same time, my father had been watching me work myself to the bone at one of the many startups I was grinding through. He mentioned, almost in passing, that I should try building something of my own. It wasn’t a big speech or anything dramatic. He said it and moved on.

    But it sat with me for a few days, and eventually I reached out to Innovin, one of the smartest Engineers I’ve had the pleasure of living and working alongside; if I do say so myself. We’d been roommates from 200lv up until 400lv, so by the time I called him about “Klasstack”, he already knew how my brain worked and I knew how his did too. He was in almost immediately, and the two of us became the first co-founders. 

    Klasstack started from a single Google doc

    When I tell you we began with a single Google doc, it almost sounds unbelievable. For about two weeks we dumped every idea we had into it, because we knew the people (School owners, Teachers, Parents) we wanted to make life easy for, needed to see tangible value in whatever we were building before they’d bother paying any modicum of attention. So we shadowed about 5 different schools over the course of 3 weeks. Got to understand how things worked day to day, and kept running into the same handful of problems everywhere we looked. 

    Parents had no reliable way of knowing their kids had been checked in; Result compilation was messy with human error; School fees came with its own chaos of missing receipts and miscommunication that made reconciliation a headache; And child pickup relied almost entirely on School admins recognizing a parent’s face, which is a fairly shaky system when you think about it for more than a minute.

    We spent roughly 4 months building out the MVP. Somewhere in that process, Innovin and I both landed on the same realization, which is that great products get built all the time, but it takes an equally great team to make sure people find out how good the product is. 

    The other half of the Klasstack team

    So we brought in David, as our third co-founder, forever patient and always ready to be on the ground. He took on operations, which meant he became the one dealing directly with our founding schools, sitting through the same conversations more than once when a principal needed convincing or a teacher needed to see a feature work before trusting it. He was willing to visit as many times as it took to get things right, driving out on short notice, waiting around admin offices for someone with the right authority to be free, going back a second or third time when the first visit raised more questions than it answered.

    Then came our fourth co-founder, who for now would prefer to stay anonymous. She joined at a time when every day felt like there was something new to fix or figure out. Somehow, she loved it from the start. One of the first questions she asked me was whether I was hungry. I remember being confused enough that I just went huh, huh a couple of times before she explained what she meant. Hunger, she said, has a way of pushing people either to give up too soon or to push harder than they should. 

    Building something like Klasstack meant we’d need to know how to sit in that tension, how to push hard without losing the sense of when something wasn’t working, and how to be willing to go back and rebuild if it failed, and rebuild again if it failed after that. That conversation stuck with me longer than I expected it to, and it was really all the confirmation we needed that she was the right person to bring on.

    And that, more or less, is how the four of us ended up here — building Klasstack together to make schools operate with more ease and still figuring out most of it as we go. 

    PS: All em dashes and semi-colons are sponsored by our marketing team.

     

  • Parent–School Communication That Actually Works

    Parent–School Communication That Actually Works

    Most schools communicate with parents through a tangle of WhatsApp broadcast groups, paper notes in school bags, and the occasional SMS. It feels like communication, but messages get buried, notes never make it home, and parents only really engage when something’s gone wrong. Here’s how to build communication that actually reaches families and builds trust.

    Why WhatsApp groups aren’t enough

    Broadcast groups have real limits as a school’s primary channel:

    • Messages get buried under dozens of others within minutes.
    • You can’t tell who saw what.
    • There’s no structure — fees, results and announcements all blur together.
    • It mixes school business with social chatter, which parents find tiring.

    They’re fine for casual updates, but they shouldn’t carry your important communication.

    Give parents one trusted place

    The fix is to give every parent a single, reliable place for everything about their child — results, attendance, fees and official announcements — instead of scattered channels. That’s the core of good parent communication tools: when parents know where to look, messages stop getting lost.

    Communicate proactively, not just when there’s a problem

    The schools parents trust most are the ones that share good news and routine updates, not only fees and problems. A few habits make a big difference:

    • Regular announcements about events, achievements and reminders.
    • Real-time visibility into results and attendance, so parents aren’t waiting for the end of term to know how their child is doing. See exactly what parents get.
    • A consistent voice — official updates that look and feel like they’re from the school.

    Make fee communication painless

    Fees are where communication most often turns awkward. Automating it removes the friction:

    • Polite, automatic fee reminders before and after due dates.
    • Clear statements parents can see any time.
    • Instant receipts, so there’s never a dispute about whether a payment landed.

    When fee communication is automatic and consistent, it stops being a source of tension.

    Reach every family, not just the active ones

    The parents who most need an update are often the ones least active in a WhatsApp group. A system that delivers to every parent — and lets you target the whole school, a class or an individual — means no family is left out of the loop because they missed a message in a crowded thread.

    Keep it human

    Tools handle the routine, but relationships are built in the exceptions. Use the time saved by automating announcements and reminders to have real conversations with the families who need them. The best communication strategy is efficient systems plus genuine care.

    Frequently asked questions

    Should we stop using WhatsApp entirely? Not necessarily — but it shouldn’t be your primary channel for important information. Use a structured system for results, fees and official announcements, where messages won’t get buried.

    How do I make sure every parent sees an update? Use a platform that delivers to every parent’s account and lets you target the whole school, a class or an individual, rather than relying on who happens to be active in a group.

    How can fee reminders avoid being awkward? Automate them. Polite, consistent reminders from the system — before and after due dates — take the personal discomfort out of chasing payments.


    Bring your parent communication into one calm place. Start free with Klasstack.